They lost my website - They call it Resolved!

Customer Support Ticket#:
4346571 RESOLVED

Sal Costello,

Our records show that your issue involving the following support ticket has been resolved:

Ticket#: 4346571
Issue: Web/Web site down

Issue history on ticket:
2/9/2007 2:51:25 PM - Arlene H.:
Sal called in since his website is down.



Solution history on ticket:
2/13/2007 3:54:14 PM - Kenneth R.:
Dear Sal Costello,

Thank you for contacting Web.com Technical Support regarding your site being down. Per my
supervisor, we have no back up of your site. We are sorry for any inconvenience that this may have caused.
Please contact us should you have additional issues or questions.  You may login to our support
site at https://support.interland.com/ for updates on existing issues or to open a new ticket.

Thank you for contacting Web.com. We appreciate your business.

Regards,
Kenneth R.
Web.com Technical Support
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